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Navigating Operations After Migrating to the Cloud

2020-09-08

Navigating the pandemic, enterprises are weighing pros and cons of a ‘distributed’ or ‘in-office’ workforce. Flowroute’s Darach Beirne shares with IDN three options for cloud-based communications to stay in touch with workers and customers​.

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Omnichannel Communication at the Edge: The Foundation of the Modern User Experience

2020-01-16

A recent survey revealed how businesses that adopt customer-facing omnichannel strategies achieve huge benefits over those that don’t. Flowroute’s Dan Hastings explains how telecom APIs are providing valuable support for agile and reliable omnichannel projects.

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