Results for Pegasystems

Pegasystems Updates Customer Process Manager with Social Media, Analytics

Pegasystems Inc., provider of BPM and CRM solutions, is shipping an update to its Customer Process Manager to improve processes and communications for better customer experiences and outcomes.  Pega CPM lets customers, customer service reps and back office teams collaborate in real time.

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Pegasystems Unifies BPM, Rules, Predictive Analytics in Cloud, On-Premise

Pegasystems is adding predictive analytics to its Pega BPM business process management offering for on-premise and cloud. The upgrade aims to allow business users to quickly identify, meet, anticipant and learn from customers’ needs – and in the process increase customer loyalty and upsell revenues. 

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BPM 2011: Pegasystems’ Enterprise-Class Cloud for BPM, CRM

Integration Developer News continues its series on “BPM in 2011” with a look at how Pegasystems is supercharging cloud infrastructures to deliver enterprise-grade performance, management and security for cloud-based BPM and CRM.  Enterprise-class clouds could account for one-third of total BPM sales by as soon as next year, Pegasystems executives say. 

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Pegasystems Adds Security, Integration to Cloud-Based BPM

Pegasystems has added security and integration features to its Pega Cloud for BPM, which offers on-demand design and runtime capabilities, including a full suite of BPM and dynamic case management capabilities.

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Pegasystems Tunes SmartBPM for Telecom, Service Providers

Pegasystems Inc. is shipping expanded BPM capabilities tuned expressly for  communications and media market, thanks to adding a Communications Foundation framework to its SmartBPM.  The upgrade provides a pre-built, industry-standard data model for communication firms – such as wireless, cable, wireline, broadband, convergent, and xVNO.

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Virtusa Supports Pegasystems Cloud-Based BPM

Virtusa Corp. a global IT services firm which sees BPM-in-the-cloud is gaining momentum, is offering wide support for Pegasystems’ SmartPaaS BPM, including consulting, implementation and management services.

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IDN’s Next Online ‘BPM-CON’ Conference to Air Dec 17th

Integration Developer News (IDN) will host its second successful BPM-CON online conference for business process management on Dec. 17, 2009. IDN will present BPM technologies to drive down costs, improve customer service and boost ROI.

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Pegasystems, Milliman Integrate Features for Healthcare

Pegasystems Inc. and Milliman Care Guidelines are cooperating to deliver next generation workflow and case management capabilities to help healthcare organizations improve efficiencies and patient care.

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BNP Paribas Improves Loans BPM with Pegasystems

As the credit crisis rolls on, many financial institutions are better integrating workflow and business process systems. The latest example, BNP Paribas will use the PegaRules Process Commander platform from Pegasystems Inc., to improve loan origination and approval systems for its large loans processing operation.

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