Results for Business Process

Crawford & Company Boosts Customer Service with Appian’s Mobile, Social BPM

Claims management provider Crawford & Company is using Appian’s BPM Suite to speed up the processing of customer claims, support a worldwide customer portal and deploy BPM to mobile users.

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Crossvale Cloud-Based BPA Integrates, Streamlines HR at SuperMedia

SuperMedia, a nationwide marketing firm, reports it has saved more than $1 million and 17,000 hours per year because of improvements to its business processes made possible by Crossvale Inc.’s business process automation (BPA) solution.

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KVH Uses Progress SOA Solutions To Improve Operations, Customer Service

Japanese integrated communications and IT management provider, KVH Co. Ltd., is using a range of SOA-based software solutions from Progress Software Corp. to improve operations, boost customer service and streamline new product launches.  KVH selected Progress’ Responsive Process Management (RPM) suite and Responsive Business Integration (RBI) solution.

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OpenText Upgrades Metastorm BPM; Ships Smart Business Workspace

OpenText’s Metastorm business unit is bringing smart collaboration to business process management (BPM) with updates to its Metastorm BPM suite and a novel Smart Business Workspace. The firm is also shipping an intelligent dashboard to help teams track business performance metrics and drive process improvements.

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Active Endpoints Tunes ActiveVOS BPM for Private Cloud, SaaS

Active Endpoints has tuned BPM for private and public clouds. ActiveVOS 9.0 Enterprise Edition and ActiveVOS Data Center Edition are scalable, secure and add resource sharing and multi-site clustering. Optimized for SaaS, the Data Center option comes with multi-tenant virtual partitioning.

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Gartner Finds BPM Spending Set To Rise Significantly; Sees Market Shifts

Worldwide, businesses will spend significantly more on  business process management (BPM) projects in 2011, according to a global survey by Gartner Inc.  Ramp-up in BPM investment are being fueled by “return-to-growth” strategies at many companies, according to the Gartner analyst who managed the study.

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How Mobile BPM Can Be a ‘Game Changer’ for Business-Critical Projects

IDC estimates 270 million mobile devices shipped in 2010, up 55% from 2009. As enterprise architects and integration professionals look for mobile IT that can be a game-changer for business, Medhat Galal, Director of Appian Corp’s Center of Excellence, spells out the value of an emerging mobile BPM option.

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Alfresco Previews Open Activiti BPM Integration Environment

Alfresco, the open platform for social content management, has released the first preview of the Activiti Business Process Management (BPM) workflow engine integrated with Alfresco.  Activiti is a lightweight workflow and BPM and will replace jBPM in Alfresco, officials said.

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Pegasystems Unifies BPM, Rules, Predictive Analytics in Cloud, On-Premise

Pegasystems is adding predictive analytics to its Pega BPM business process management offering for on-premise and cloud. The upgrade aims to allow business users to quickly identify, meet, anticipant and learn from customers’ needs – and in the process increase customer loyalty and upsell revenues. 

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Corticon and DST Bring Together Business Rules and BPM

DST Technologies and Corticon are jointly selling DST’s Automated Work Distributor business process management (BPM) solution and Corticon’s business rules engine. The companies sell to a number of industries including financial services, insurance and healthcare.

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Software AG Marries SOA with Process Intelligence for Rapid Change

Software AG is bringing together SOA infrastructure with BPM/BPA with its marriage of two core technologies -- webMethods and IDS Scheer’s ARIS. The deepest integration to date of these products bring together SOA with an intelligent process layer aims to promote rapid design, deployment, control and updates of enterprise-wide processes.

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IBM’s Next-Gen BPM Marries SOA, Model-Driven Technologies; Ships in June

Next month, IBM will ship a major update to its BPM (business process management) offering, which unifies the best of IBM’s WebSphere SOA and integration with Lombardi’s model-driven approach. The goal is to simplify the ability to capture, discover and design complex business processes across multiple silos and stakeholders.

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