Bosch Shares Best Practices for Integrated BPM, Rules at Gartner BPM Summit

Bosch Software Innovations will present best practices for the converging worlds of BPM, business rules and SOA infrastructure at the Gartner BPM summit April 25-27 in Baltimore. Bosch will explore the latest in customer adoption trends based on its suite of offerings.

by Vance McCarthy

Tags: Bosch business process management, BPM, BRM, Gartner, rules, SOA,

bosch_rulesbpmBosch Software Innovations will present best practices for the converging worlds of BPM, business rules and SOA infrastructure at the Gartner BPM summit April 25-27 in Baltimore. Bosch will explore the latest in customer adoption trends based on its suite of offerings.

Companies that want to become more agile are increasingly linking BPM and BRM, said Shailesh Topiwala, managing director and CEO, Bosch Software Innovations North America. To offer users a combined product offering, Bosch recently acquired inubit BPM solutions, he added.

By integrating BPM, rules and SOA principals for infrastructure and software components, Bosch aims to help organizations become more efficient. “With the integration of intelligent BPM and the graphical representation of BRM, we deliver a unique value proposition to businesses by providing cost-effective, efficient and flexible solutions for our clients,” Topiwala said in a statement.

Speaking at Gartner BPM Summit, Bosch will share and demonstrate Best Practices based on some 650 customer engagements. 

Bosch’s BPM, rules and SOA-focused offerings includes:

Visual Rules BRM lets users filter events and start incident management processes in case of significant events (e.g. intrusion, loitering). It also provides companies the tools and platforms for their technical and business software applications – tools that can scale to meet their performance and agility needs.

Under the covers, Bosch’s rule-based integration establishes rules and rule modeling, rather than programming as core elements of software applications, Topiwala said. With this approach, the rules provide core functions, including defining the business logic of applications, controlling internal workflows, and promptly reacting to defined events within the system environment. Users can also use Bosch’s rules to integrate applications into heterogeneous and distributed systems.

inubit BPM Suite provides companies a comprehensive suite of BPM lifecycle capabilities, allowing users to define business processes, simulate them before production startup, implement them technically and monitor them in real time after launch. This approach lets users implement the incident management process, as well as manage deskbound and mobile workers. The inubit BPM monitoring and analytics provides transparency for important KPIs. Bosch’s master data management offerings let users manage remote information about customer sites.

Bosch’s BRM/BPM Case Studies
On Tap at Gartner BPM Summit
At Gartner’s BPM Summit, Bosch will present how HanseMerkur insurance group used Bosch and was awarded the Europe Gold Award for a BPM project. The project, which also tapped Bosch’s SOA-based IT restructuring expertise, focused on automating HanseMerkur’s aging claims processing approach and systems. Using the Bosch inubit Suite and Visual Rules, HanseMerkur reported a 15%-20% growth in revenue without the need to increase staffing levels. 


More than simply automating its claims processing, HanseMerkur also reported its boost in efficiency came from its ability to more intelligently allocate claims-related tasks based on employee qualifications. This intelligent routing allowed the company to assure that its highly-qualified personnel would have more time to work on more complex cases. HanseMerkur also reported that the Bosch solution allowed it to automatically issue some 30% of service invoices.


With this BRM/BPM project, HanseMerkur refashioned software resources into modularized components, which transforming them into technically understandable units. Thanks to the creation of these components, along with flexible interfaces, HanseMerkur has much more end-to-end flexibility because components can now be easily connected with other on-premise systems or with third-party systems and can be flexibly adapted at any time.


In accepting the award for the project, HanseMerkur‘s head of application development Horst Karaschewski noted the Bosch BPM/rules/SOA project brought together a skilled, multi-disciplinary team. “It was wonderful to see such good cooperation within an interdisciplinary team consisting of billing specialists, business architects, software architects, and others working toward a common goal,” Karaschewski said in a statement. “Both on the management side as well as technologically speaking we chose entirely new ways.”


Bosch will also share best practices from its project with Green Charge Networks, a provider of smart grid and energy storage technology. Green Charge Networks worked with Bosch to enable its flexible and intelligent demand management processes to save commercial customers money as well as prevent overloading of the localized electrical grid.




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