Appian 6 BPM Suite Drives ‘Process Acceleration'

Appian 6, the latest upgrade to Appian’s BPM suite drives the company’s vision for ‘process acceleration,’ to help users speed up all BPM project phases, from design-to-deployment. Appian 6 sports: rich collaboration, rapid appdev, flexible deployment, a real-time process architecture, and even a library of 500 pre-built Smart Services based on SOA. 

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Appian 6, the latest upgrade to Appian’s BPM suite is shipping now, and drives the company’s vision for ‘process acceleration,’ to help users speed up all BPM project phases, from design-to-deployment.

Appian 6 sports: rich collaboration, rapid appdev, flexible deployment, a real-time process architecture, and even a library of 500 pre-built Smart Services based on SOA principals for customers to use and modify to further speed BPM projects.     

“At Appian, we see our challenge is to help customers launch smart BPM solutions that bring powerful results to their business’ bottom line,” Samir Gulati, Vice President, Marketing told IDN.  Upgrades in Appian 6 aim to let customers better visualize and control their business, identify inefficiencies, and then allow customers to effect powerful improvements – all without extensive BPM training or technical expertise, Gulati added.

Inside the Appian 6 BPM Suite
Overall, Appian 6’s improvements aim to provide business users: Very simple interfaces, easy-to-build portals, real-time ability to see into the business and manage processes, and a host of easy-to-use technologies aimed at allows business users to quickly modify, update and customize their BPM processes and artifacts.

Feature highlights for Appian 6 include:

  • SOA-Enabled Library of Pre-Built Smart Services, which customers can use as is or easily modify to meet their specific needs;
  • Collaborative User Portal, providing designers with complete control to create interfaces.
  • Rapid Application Development, the BPM platform is easy to install, use, manage, and deploy.
  • Real-Time Process Architecture, making sure managers can access the information necessary to make the right decisions.
  • Powerful CMS (content management system), which provides a wide array of necessary features to improve delivery, speed and accuracy of BPM projects.

 

Appian 6 – Capturing Power of SOA For Library of BPM ‘Smart Services’
Appian 6 features business innovation aspects of SOA through a feature set called “Smart Services,” a library of close to 500 pre-defined, pre-built, reusable smart BPM components build on SOA architecture and principals – but that do not require deep knowledge of SOA.

“With our approach to ‘Smart Services,’ we are trying to bring powers of reuse and easy integration familiar to SOA developers, directly to business users without the need for an highly-trained IT architect,” Gulati told IDN.   Appian’s ‘Smart Services’ are designed to allow business users to conduct popular tasks -- such as locating rules and forms, create compound PDF documents, access specific data from specific reports and integrate that data with other reports.”  


Appian 6 allows users to browse Smart Services library from directly within the product, and when they find a service that might sound useful, they can access it with a one-click ‘hot’ download.  . “So, now users don’t need to browse another repository

Appian’s Formula for CMS + BPM Equals Improved Business Results
Unlike many of BPM solutions, Appian 6 sports a native CMS (content management system) to its BPM suite, improving the ability of both IT and business process workers to identify, locate, reuse and even modify their company’s process assets – including artifacts, rules, process documents and others.

Gulati shares one example of the power of CMS + BPM with a long-time customer, Archstone-Smith, one of the nation's largest real estate management companies. 

Archstone-Smith  dramatically improved customer service by simplifying the forms and processes for how individual apartment building managers submitted tenant requests for fixes and repairs, Gulati said, adding “with Appian, they identified many complex processes they could simplify, which would cut their costs and improve customer service.” In fact, with Appian Archstone-Smith cut the number of forms from 1800 to fewer than 300, decreased errors and complexity in those forms, and dramatically improved customer response time. “Those kind of results prove the on-going power of combining CMS and BPM will prove valuable to many customers,” Gulati

Inside Appian's Upgraded BPM Framework
At the core of many Appian 6 feature improvements are also core upgrades to the company’s underlying BPM Framework, which aims to improve collaboration between IT and BPM professionals, and even automate and abstract many BPM design-to-deployment tasks to allow BPM experts themselves to create, test and launch effective BPM solutions on their own. 

Upgrades to Appian’s BPM Framework include:

  • Ability to define the roles and activities of executives, management, process owners and staff across the business, the BPM team and IT;
  • Easy integration with the desktops of users, to allow each worker to have their own ‘global view’ of processes, rules, forms and tasks;
  • Identification of a standard task structure, and the methods, techniques and best practices to complete the task;
  • Outlines of the skills required by roles and trains people in those roles; <LI> Guideline examples and templates for project documentation.


“Appian’s BPM Framework allows our customers to master the science behind business process management by identifying, quantifying and applying proven best practices to practically every variable in a BPM deployment across all levels of an organization,” said Garry Yeates, vice president of Appian’s Professional Services at Appian, in a statement.

Notably, Yeates mentioned another benefit of Appian’s BPM Framework is to be able to give just about any customer, no matter their familiarity with BPM or SOA, a running start to any BPM project.  “Regardless of where a customer is in our BPM Maturity Model, we can enhance their near-term BPM results, and provide the training and support needed to get them to the next level,” he said in a statement.

 




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