Farmers Streamlines Insurance Apps with Sonic ESB

Farmers Alliance Mutual Insurance Co. will streamline many business critical apps, including billing, policy administration, and claims management, with an SOA powered with Sonic ESB.

Tags: Sonic ESB, Business, Farmers, Applications, Claims Management, Policy Administration, Environment,


Farmers Alliance Mutual Insurance Co. will streamline many businesscritical apps, including billing, policy administration, and claims management, with an SOA powered with Sonic ESB.

Farmers selected Progress Software Corp.'s Sonic ESB to streamline its enterprise IT infrastructure, integrate applications distributed across various platforms and reduce costs, the company said.

"In addition to tackling internal integration challenges, our goal is to create a highly available environment in which we can more easily interact with business partners over the Web," said Andy Edwardson, vice president of information technology at Farmers, in a statement. "Our desire is to develop an enterprise architecture that is less 'hardwired' and more serviceoriented, allowing us to create reusable business objects resulting in a more agile business environment. The Sonic ESB will facilitate such an environment."

Inside Farmers' ESB Project
Currently, Farmers' core applications, such as billing, policy administration, and claims management systems, run on a variety of platforms in a decentralized environment. Using the Sonic ESB, the company will integrate dozens of internal and external business applications under a single, looselycoupled architecture. This approach will help Farmers cut costs, improve timetomarket for new products and services, and even improve customer service, the two companies said.

Progress' Sonic ESB will enable Farmers to:

More easily transfer data between various disparate systems.

More easily connect with third party information providers - a task that would have taken up to six months to accomplish.

Save money by more quickly responding to market conditions and offering policyholders enhanced and improved insurance products.

"[Farmers] can now leverage our unique capability of enabling multiple data centers and locations to function as a single, logical bus while maintaining loosely-coupled management domains operationally," said Hub Vandervoort, CTO, SOA Infrastructure, Progress Software, in the statement. In addition, Farmers will also "be able to quickly and seamlessly integrate a broad range of applications and technologies - a winwin situation for [Farmers], their business partners and their customers," he added.



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