Front Page News

Cloud Integration in 2011: ZirMed Uses Jitterbit for Salesforce Migration, Integration

Healthcare service provider ZirMed has successfully deployed Jitterbit to integrate Salesforce and its cloud application to improve customer service. ZirMed’s business-critical cloud integration project looks to further improve its top-notch customer support capabilities by moving its home-grown customer service support desk data to Salesforce.

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Jaspersoft Expands Pre-Integrated, Self-Service BI for Partners, Devs

Open Source BI provider Jaspersoft continues this summer to focus on integrating its business intelligence solutions with other applications and solutions providers, and has also released a self-service portal to provide Jaspersoft devs a rich set of resources. 

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Axeda, Walsh Vision Partner on Cloud Integration for Auto Telematics

Cloud platform provider Axeda Corp. and systems integrator Walsh Vision have teamed up on a cloud integration solution to support advanced machine-to-machine (M2M) telematics for the auto market.

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BPM in 2011: Virtusa, Progress Team Up for RPM Education, Engagements

IT services firm Virtusa Corp. is teaming with Progress Software to launch a new service aimed at helping clients extend business process management (BPM) to deliver support for real-time control and visibility into operations. The Virtusa RPM Test Drive is based on Progress’ Responsive Process Management technologies.

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Survey: Enterprise Trends in Cloud, Virtualization Adoption

A survey released this month finds that while at least one-third of enterprises have migrated, or plan to migrate, front office and back office on-premise applications, many firms remain concerned about the management and performance of migrated apps.  IDN speaks with an exec from Precise Software, sponsor of the survey.

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Dell Cloud To Host NextGen Healthcare Apps

NextGen Healthcare Information Systems Inc., a provider of healthcare information systems, is partnering with Dell to offer cloud-based solutions to healthcare providers, medical practices, community hospitals and individual physicians.

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SunGard Launches AvantGard BPM for Invoice Deductions, Chargebacks

SunGard has launched AvantGard Business Process Management (BPM) for deductions and chargebacks in the order-to-cash cycle.  The solution aims to provide enterprises a BPM solution with standard workflows they can configure to meet the requirements of managing high volumes.

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VMware, Cisco Extend Partnership on Virtualization, Mission-Critical Cloud

VMware and Cisco renewed their vows to collaborate on cloud and virtualization in Las Vegas last month. Executives unveiled solutions for desktop and network virtualization, as well as offerings to scale and secure cloud infrastructures for mission-critical data and applications.

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BPM in 2011: IBM Says ‘Visibility’ is Key to BPM Agility, Automation and Self-Service

Thanks to BPM, financial institutions worldwide have a new tool to ensure their business processes can effectively deal with changing markets and stricter regulations. IDN explores how  IT architects are providing business users with self-service automation and visibility in a conversation with IBM BPM vice president Phil Gilbert. 

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CloudPointe Connect Middleware Enhances Documents, File Sharing

CloudPointe LLC has enhanced its CloudPointe Connect service so companies can send sensitive documents and digital files including video to any recipient with an assigned password, expiration date, as well as restrictions for saving, printing and redistribution.

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Crawford & Company Boosts Customer Service with Appian’s Mobile, Social BPM

Claims management provider Crawford & Company is using Appian’s BPM Suite to speed up the processing of customer claims, support a worldwide customer portal and deploy BPM to mobile users.

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eBook Explores Cloud for Voice over IP, Unified Communications

Cloud VoIP for Dummies, a new ebook John Wiley & Sons Inc., explores how cloud computing is changing the communications technology such as Voice over Internet Protocol (VoIP) and Unified Communications.  The ebook is co-published with Fonality, a provider of VoIP and contact center solutions.

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