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SunGard Launches AvantGard BPM for Invoice Deductions, Chargebacks

2011-09-15

SunGard has launched AvantGard Business Process Management (BPM) for deductions and chargebacks in the order-to-cash cycle.  The solution aims to provide enterprises a BPM solution with standard workflows they can configure to meet the requirements of managing high volumes.

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VMware, Cisco Extend Partnership on Virtualization, Mission-Critical Cloud

2011-09-14

VMware and Cisco renewed their vows to collaborate on cloud and virtualization in Las Vegas last month. Executives unveiled solutions for desktop and network virtualization, as well as offerings to scale and secure cloud infrastructures for mission-critical data and applications.

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BPM in 2011: IBM Says ‘Visibility’ is Key to BPM Agility, Automation and Self-Service

2011-09-13

Thanks to BPM, financial institutions worldwide have a new tool to ensure their business processes can effectively deal with changing markets and stricter regulations. IDN explores how  IT architects are providing business users with self-service automation and visibility in a conversation with IBM BPM vice president Phil Gilbert. 

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CloudPointe Connect Middleware Enhances Documents, File Sharing

2011-09-09

CloudPointe LLC has enhanced its CloudPointe Connect service so companies can send sensitive documents and digital files including video to any recipient with an assigned password, expiration date, as well as restrictions for saving, printing and redistribution.

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Crawford & Company Boosts Customer Service with Appian’s Mobile, Social BPM

2011-09-07

Claims management provider Crawford & Company is using Appian’s BPM Suite to speed up the processing of customer claims, support a worldwide customer portal and deploy BPM to mobile users.

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eBook Explores Cloud for Voice over IP, Unified Communications

2011-09-06

Cloud VoIP for Dummies, a new ebook John Wiley & Sons Inc., explores how cloud computing is changing the communications technology such as Voice over Internet Protocol (VoIP) and Unified Communications.  The ebook is co-published with Fonality, a provider of VoIP and contact center solutions.

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Crossvale Cloud-Based BPA Integrates, Streamlines HR at SuperMedia

2011-09-01

SuperMedia, a nationwide marketing firm, reports it has saved more than $1 million and 17,000 hours per year because of improvements to its business processes made possible by Crossvale Inc.’s business process automation (BPA) solution.

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Stage Set for Cloud To Supercharge B2B Managed File Transfer, Survey Finds

2011-08-31

Enterprise IT may be poised to look closely at cloud-based managed file transfer options to supercharge simple file transfer, as increasing volumes of data need to be securely moved to customers and partners, a revealing study has found.

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SOA in 2011: Enterprise IT Increasingly Open to Open Source Integration

2011-08-30

Most enterprises are actively using open source solutions across IT departments and managers say they are likely to use more, according to a survey by FuseSource Corp., a provider of Apache-based open source SOA, middleware and messaging solutions.

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KVH Uses Progress SOA Solutions To Improve Operations, Customer Service

2011-08-29

Japanese integrated communications and IT management provider, KVH Co. Ltd., is using a range of SOA-based software solutions from Progress Software Corp. to improve operations, boost customer service and streamline new product launches.  KVH selected Progress’ Responsive Process Management (RPM) suite and Responsive Business Integration (RBI) solution.

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SOA in 2011: Report Sees Surge in Complex Data Driving SOA, Integration Projects

2011-08-25

Enterprises are looking for more agile, cost-effective and real-time integration across multiple data types, says a study by Informatica Corp. and Aberdeen Group. Key drivers of these SOA and integration projects include: a jump in complex and unstructured data; Big Data and BI projects and higher perceived business value of data from partners and other third parties. 

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SOA in 2011: SOA Helps Coty Put New Face on Cosmetics Management

2011-08-23

Coty Inc. is using CDC Factory, a SOA-based manufacturing operations management solution from CDC Software Corp., to help the cosmetics maker operate its plants and manage SKUs and production lines more efficiently, according to a Coty executive.

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